ITS CALL-IN HELPDESK SUPPORT AVAILABLE 24/7 DAYS A WEEK

Your ITS team is rolling out a new 24-hour/7 day "call-in Helpdesk" ready to assist students, faculty & staff with technical issues and Helpdesk ticket submission assistance. The Helpdesk is available on weekends and after hours.

To take advantage of this new service, dial (256) 372-4357 or Ext. 4357 if you are on campus. Press option #1 for technical help.

Next, choose the student or faculty/staff option that applies to you. If you have difficulties, pick up the phone and reach out! Helpdesk and Blackboard support are now live and available.